Privacy Policy

1. Introduction

SHIRO Technologies LLC ("Company," "we," "us," or "our") operates SHIJO.AI. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By using SHIJO.AI, you consent to the practices described in this policy.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and an encrypted version of your password. We do not store passwords in plain text.

Usage Data: We collect information about how you use the Service, including features accessed, queries made, generation counts, and timestamps. This helps us enforce quotas and improve the platform.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card numbers. Stripe may collect billing details in accordance with their own privacy policy.

Technical Data: We automatically collect IP addresses, browser type, device information, and cookies to ensure security and improve performance.

3. How We Use Your Information

We use your information to: provide and maintain the Service; process subscriptions and payments; send transactional emails (password resets, billing confirmations); enforce usage limits and prevent abuse; improve and develop new features; comply with legal obligations. We do not sell your personal information to third parties.

4. AI Data Processing

When you use our AI-powered tools, your queries and content are sent to third-party AI providers (such as Anthropic) for processing. We send only the minimum data necessary to generate results. We do not use your content to train AI models. AI-generated outputs are not stored beyond your session unless you explicitly save them to your account.

5. Data Sharing

We may share data with: Stripe for payment processing; AI providers (Anthropic) to power platform features; Resend for transactional email delivery; analytics services to understand platform usage. All third-party providers are bound by their respective privacy policies and data processing agreements.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), hashed passwords (bcrypt), secure session management (HTTP-only cookies), and access controls. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your account data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention). Usage analytics may be retained in aggregated, anonymized form.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; receive your data in a portable format. To exercise any of these rights, contact us at the address below.

9. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To make a request, contact us using the information below.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

12. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at: